Trip Report - UNICO 2087 Riviera Maya All-Inclusive Vacation

UNICO 2087 aerial view courtesy of unico

UNICO 2087 aerial view courtesy of unico

Seriously, I could write 3 separate blogs on this fabulous, luxury all-inclusive resort based on my experience...one on hotel design, one on FOOD and one of the fantastic service we received here, but I will try to keep it to one! Let me say up front that I was not a "guest" of this resort, staying for free in exchange for my review...I was a paying customer, so you know my review is authentic! I have to say that because I've read other reviews of this resort, and felt like it was so highly touted, that I doubted the legitimacy of the reviewers' comments...to all those bloggers, my apologies!  I am now in the know...of the great food, fabulous service and general lusciousness that is UNICO!

SERVICE 

We knew the minute they opened the door of our car that this place was something special! We were greeted with a cool towel and "Welcome home Mr. & Mrs. Carrow" as we were escorted into the gorgeous lobby. The staff immediately offered us a welcome cocktail and escorted us to a comfy sofa where they presented us our aromatherapy options and began to check us in...right from the sofa!  Soon, our "local host" found us, and explained their unique services. 

  • TRAVEL TIP: Download the UNICO 2087 app BEFORE you go...you can make some selections in advance.

Kristel, our local host, explained we could use the app, or message her directly for the duration of our stay to book dinners, excursions, spa services or anything else we may desire.  We found we didn't have to use the app, because Kristel would magically appear at least twice a day no matter where we were to advise us of our upcoming restaurant or spa reservations! I'm not sure how she did it, as I know she had multiple guests to care for, but she always found us in the pool, pizza pub, or swim-up bar to deliver news of our upcoming delights! Seriously...super cool! She even set us up with cocktail makings in our room every evening! We had fantastic service the entire stay, not only from Kristel, but from the entire staff: the mixologist in the lobby bar, each and every waiter, every bellman, each and every person we encountered seeming to love their job more than the last!  

DESIGN

Like most luxury resorts, this place is beautiful: beautifully maintained grounds, immaculate common spaces, gorgeous pools and outdoor spaces. What sets this place apart from other luxury resorts is its exceptional design details. The lobby, the coffee shop, the restaurants, the black-bottom pools, the bars...OMG I could go on forever but you know what they say about a picture, so here you go:

Seriously, this resort is just beautiful.  The exterior is designed to provide whatever experience you desire...music, action and activities in the beachside pool, or quiet relaxation in the Escondido pool. The interiors are simply stunning and each restaurant is designed to transport you to another place and time with its extraordinary details.

  • TRAVEL TIP: For the very best view, if your budget allows, go for an ocean front room. For the best views from an ocean view room, request a room on the 3rd-5th floor in buildings 4 or 5 (center of the horseshoe.)

FOOD

I read a few reviews of UNICO 2087, and I have to admit I was a bit skeptical, as they all were so complimentary of the food AND since I know that most bloggers are granted free hotel stays I was not buying it. I mean, seriously...how could an all-inclusive resort in Mexico have the best steak ever?  Come on!  OK...So...it really was that good!  

  • 2087 Restaurant

This is the more casual beachside eatery, serving a huge buffet in the morning and afternoon. Complete with omelette station, sandwiches and meats grilled to order, pasta bar with fresh seafood and of course, Mimosas and Bloody Marys to get the day started right! For dinner, steaks and fish are ordered a la carte, and although our dinner selections were tasty, this was restaurant was not on the same level as the others on the property.  One huge highlight was the parmesan risotto, suggested by our waiter, which was promptly devoured, by my hubby and me (OK, mostly ME) and quickly reordered!

  • Mura House

Two delightful things about Mura House: the design, and the staff!  The most fantastic thing about Mura house: the food. The sad thing is I hardly know what I ate there, as it was sort of an "OMG, what's that she's eating...bring me one of those." kind of scenarios. I CAN tell you we had an excellent assortment of sushi and sashimi, a delicious seaweed salad, and a fun little mini egg roll...compliments of the chef!  The grilled scallops and shrimp pictured below was also delicious, but we just pointed and ordered from another table on that one! For dinner, we had Teppanyaki chicken and scallops and both dishes were wonderful. For dessert, we had some more salmon sashimi, and a cocktail...sorry, not sorry!

  • Mi Carisa

So I do apologize for the fact that we skipped the gourmet Mexican restaurant in favor of returning to this FANTASTIC restaurant...it was just THAT GOOD!  Now that I'm home perusing the UNICO website I'm super sad we didn't visit Cueva Siete, UNICO's chef-driven, gourmet Mexican concept, with rotating, well-known chefs from around the globe!  Oh well, reason to return!  So, back to Mi Carisa.....oh...Mi Carisa! For starters, I wanted to eat almost everything on this menu. I also loved the decor...with blue ware on the walls and the tables and the relaxing, waterfront outdoor dining spaces. During our 2 visits, we enjoyed the Caprese salad, Tuna Carpaccio, Cioppino Classico, Spaghetti Fruitti Di Mare, and the Filet Di Manzo. First of all, let me say EVERYTHING was exceptional, but the things I ordered both visits were the Tuna Carpaccio, the Cioppino, and the Filet. 100% DELICIOUSNESS - everything from the seafood to the filet was cooked to perfection (seafood was not overcooked, nor was our filet) and the flavors were simply outstanding!  It's difficult to describe this filet adequately: smoky, tender, full of flavor, cooked perfectly, and did I mention tender...like melt-in-your-mouth tender?  OMG...PERFECTION! Seriously...where am I anyway?  A steakhouse in Manhattan or Chicago?  No...I'm at UNICO (you MAY have to remind yourself of the fact that you're at an all inclusive resort!) My husband's statement sums it up, "I'm going to stop short of saying this is the best steak I've ever had, because I'm at an all-inclusive in Mexico, but this is damn close!" 

  • TIP: Unlike some upscale all-inclusive in Mexico, you do NOT have to bring slacks and close-toed shoes to dine in the "gourmet" restaurants at UNICO.  Smart, beach casual goes at all the restaurants, so golf shirts and shorts for the guys are fine!

GENERALITIES

The overall feel of the resort is luxurious and romantic with a hip, urban vibe.  The resort is mostly couples, and caters to younger people generally, though all ages would enjoy this adults-only property. Saturdays and Sundays are "pool party" days, with a DJ and some live tunes, and a more lively feel at the beach pool.  There was also a pool volleyball area, and a couple of days a few guests got a little rowdy...nothing you couldn't escape from if you wanted. We rather enjoyed the people watching those days...good stuff!😆

  • SPA  

My husband and I both thought our SPA services were exceptionally good, and the spa was gorgeous!  We opted for the signature massage (which was "included" although you paid a 20% fee) and were thrilled to receive a 4 hands massage!  We gladly would have paid for another one if we had more time! Oh, so heavenly! 

SPA pool at UNICO

SPA pool at UNICO

  • BAR

All of the Bars around the resort were easily accessible and rarely did you have to wait, with the exception of the lobby bar. The lobby bar was pretty active in the evenings and since their mixologist serves signature craft cocktails you may have a little wait...but it's worth it! 

  • Excursions

Our stay was so short, we opted to not do an excursion, although they look fabulous!  Certain excursions are "included" (with a 20% fee during our stay) and they all looked extraordinary. At the time of this writing, the tours include: Tour of Chichen Itza & Cenote, Swim with the Dolphins, Garrafon Natural Reef Park, Dine and Sail, Coba & Tulum, Selvatica Extreme Canopy, Extreme Snorkeling, and Extreme Mayan Jungle Tour. Signature Tours are also offered for an additional cost.  The tours received rave reviews from what we heard...all great reports...reason to return!

Alcoba Balcony Ocean Front Room - Image courtesy of UNICO

Alcoba Balcony Ocean Front Room - Image courtesy of UNICO

As you can see, we LOVED our time at UNICO.  We will most definitely return and I would recommend this resort to ALL my friends and clients without hesitation.  If you are looking for a gourmet all-inclusive experience with top-notch service, craft cocktails and chef-driven cuisine, look no further than UNICO.  As a travel consultant affiliated with Caribbean Journey, I have access to special sales offered exclusively through our many vacation suppliers, so for the best prices drop me a line, or call me!